Email Marketing in Crypto: What’s Legal, What Actually Works

Email might feel old-school in the fast-moving world of crypto, but it’s still one of the most effective ways to reach your community — if you do it right.

So let’s talk about what you can legally do, and what actually works when it comes to email marketing in Web3.

First Things First: What’s Legal?

Even though we’re in crypto, email still plays by Web2 rules. Here’s the quick version:

  • Don’t buy email lists – ever.
  • Always get permission (especially if your audience is in the EU – hello GDPR).
  • Include an easy unsubscribe link, use a real sender name, and don’t do clickbait subject lines (CAN-SPAM rules in the US).
  • Double opt-in is your safest bet for staying compliant everywhere.

TL;DR: Just be transparent, respectful, and don’t spam people.

What Works in Crypto Email Marketing?

Here’s what tends to get good results:

  • Educational content: Simple explainers, staking how-tos, project updates.
  • Weekly community updates: Think of it like your “in case you missed it” digest.
  • Launch alerts: Airdrops, IDOs, whitelist reminders — people want to know!
  • Personalization: Builders don’t need the same emails as NFT collectors. Segment where you can.

Keep it clean, keep it simple, and don’t overload with info.


:hammer_and_wrench: Tools You Can Use

Some platforms are more crypto-friendly than others. Here are a few:

  • Brevo (Sendinblue) – solid for automation and wallet segmentation.
  • MailerLite / EmailOctopus / Klaviyo – good flexibility.
  • Mailchimp – works… until it doesn’t. They’re strict with crypto projects.

If you’re starting fresh, warm up your domain slowly to avoid spam filters.

Final Thoughts

Email is still underrated in crypto. It builds trust, keeps your community informed, and gives you direct access to your audience, no algorithm in the way.

Just make sure you’re playing by the rules and sending stuff people actually want to read.

22 Likes

Great breakdown, email’s still a powerful channel when used right. Curious, have you found any tools that handle wallet-based segmentation really well?

4 Likes

This is a great content, precise and clear, I do agree on the fact the email and newsletters have still a high-retention rate, however it is definitely underrated and not widely used in web3, most likely cause recently the whole industry is going through short/hype posts done by KOLs on platforms such X, which are not always quality ones.

2 Likes

I think for wallet-based segmentation, Brevo (formerly Sendinblue) is one of the better options, it lets you use custom fields and tags for wallet data if integrated properly. I haven’t tried it myself yet, but it’s definitely something I want to explore!

1 Like

Finally an email guide that gets crypto: where trust is built in the inbox, not on the blockchain.

1 Like

Exactly! real connections still need that personal touch.